swivel chair parts Interview Name of your website?~~swivel chair part Your name? Don Weisman Your Location (city, etc) Houston Texas 77008 When did you start your website and why? Online since 1996. Providing difficult to locate office swivel chair parts and more with no minimum merchandise quantity. Please give us a short summary of your website, business model, etc Swivel Chair Parts.com is a division of Abacus Furniture Repair. Abacus has been serving the Houston Texas market with fine quality furniture repair and refinishing work since 1985. In 1996, Abacus ventured into the Internet offering difficult to find fine quality office swivel chair parts and more with a "no minimum merchandise quantity purchase" policy. Today, swivel-chair-parts.com is the leading world wide provider of chair parts to the consumer and small industry. In addition, we are the largest stocking supplier of bar stool swivels, offering more in stock styles than anyone else. Our recently expanded warehousing facility insures that every order regardless of quantity will be shipped the day of order or not later than the following day. Anyone of course could be sold out on any one particular item. Our average in-stock position is 99.99% or better What has been the most difficult part of creating and running your website? Keeping adequate inventory for both minimum and large quantity purchasing. Adding frequently needed but unusual items. Understanding nomenclature of part needed over phone. What has been the easist part of operating your website? Shipping goods. What was your biggest mistake? Not starting the website in 1985. Who maintains your website and why? We maintain our own website in house, as sales volume does not support an order fullfillment company nor a third party shipper. Tell us how your business has benefitted from your website? My business is website dependant. What are your views on ecommerce and the future of the internet? Bigger and better ecommerce and B2B. What are your views on Search Engine Optimization (SEO)? Good. Get's right to the point. What are your views on Search Engines? Have they helped or hindered your website? Definately helped tremendously for my type business. What method has been most successful for promoting your website? Proper keywords and Web stats. Office-talk just like here. Example: Thousands of people are not aware that replacement mechanisms and bases for Plycraft (Herman Miller knock off Lounge chairs) are available. Without a website availability might still be unknown. What method has been least successful for promoting your website? Ours is a Nitche website. So any form of advertising always is helpful to someone. People are always surprised that there is a website for what they are looking for. Least successful I guess is Newspaper ads. What would you like to see change with respect to the internet? Create and enforce proper laws to prevent Spam. Besides Office Chair Parts, what other items does your website carry? We have the worlds largest selection of replacement Bar Stool swivels for Home Owners. We also have a good selection of replacement Couch Legs, Chair Gliders (no parts), Upholstered Rocking chair component parts and much more--all accessible from our Home Page. One part is not too few to order. What is your website address? swivel chair parts | 
